What we do
Residential Property Management
Your bespoke proposal
Working with you
We will run the operations hands-on and visit the building as often as required. Being visible on site is important!
We look after your money in a completely separate client account. We look after service charge collection and we pay the bills. We operate an open book policy so that you can see your accounts at any time. We will produce accounts as you require and arrange statutory year-end accounts for filing if needed.
Our team can take calls and have email access on the go so can deal with things for you promptly. We can also prepare newsletters, emails or social media feeds for you if required. The important thing is that you know what is happening with your building. This applies to freeholders, leaseholders, tenants and advisers, whatever the ownership structure is.
We will deal with contractors as though we were spending our own money. We have a roster of professionals who have proved their reliability and value to us over the years, but if you have contractors you want to use we will be happy to include them.
We will keep you up to date with all the legal requirements for your building. We’ll also handle transfers of leases, filings and other administration tasks. We hope you’ll never have to sue anyone, but we can handle that too.
We will attempt to plan for every eventuality, however, we understand fully that things can happen and this is when we make sure that issues, etc., are resolved swiftly and efficiently.